Privacy Notice

Last Updated: January 5, 2026

Getting Started

Privacy Policy

Calaia Farm ("Calaia", "we", "us", "our") respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.calaiafarm.com or our mobile application(s) and other online products and services ("Site").

This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used. We are aware of our responsibilities to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.

Calaia Farm, located at Purok 3, Brgy. Bisaya, Calaca, Batangas, Philippines 4212, is responsible for using your personal data. Our data protection team can be contacted via calaia.ph@gmail.com.

Information

Types of Personal Data We Collect

1 Information You Provide to Us

We collect personal data you provide directly to us. The personal data collected by us include:

• Your full name, gender, date of birth, contact information (e.g. address, email address and phone number), identification information
• Guest visit information, including the activities you have participated in, date of arrival and departure, goods and services purchased, special requests made, your service preferences
• Your payment details and other payment information
• Your membership information, account details, profile or password details
• Any information necessary to fulfill special requests (for example, dietary preferences, accessibility requirements)
• Your reviews, feedback, opinions and interactions you have with us about our farm, activities and services

2 Information We Collect Automatically

When you access or use the Site, we automatically collect personal data about you, including:

Log Information:

We may collect system log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address
Device Information:

We may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers
Location Information:

We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information
Cookies and Tracking Technologies:

We and our service providers use various technologies to collect information, including cookies and web beacons

3 Information From Other Sources

We may also obtain personal data from third party service providers or from public sources and combine that with information we collect through our Site where we believe that it is necessary to help manage our relationship with you.

Usage

How We Collect, Use and Disclose Your Personal Data

Subject to the requirements of applicable law, we may collect, use and disclose your personal data for the purposes set out below:

✓ For Performance of Agreement

• Process, confirm, provide and charge for farm activities, dining reservations and our goods and services
• Fulfill contractual obligations to you and vendors
• Provide you with access to the content on our Site
• Administer contests and promotions conducted by us

✓ For Legitimate Interests

• Understand how our products and services impact you
• Provide privileges, benefits and services to you
• Monitor your use of our Site and conduct analysis
• Conduct market research and quality assurance surveys

✓ For Legal Compliance

• Meet legal and regulatory requirements
• Prevent, detect and investigate crime
• Analyze and manage commercial risks
• Conduct investigations as required

✓ With Your Consent

• Send promotional communications about our farm activities and services
• Facilitate direct marketing and promotional purposes
• Customer management purposes
• Any other purposes for which we have obtained your consent

Sharing

Who We Share Your Data With

Subject to the provisions of any applicable law, we may share your personal data with the following parties:

Payment Processors

Third-party payment processors and service providers for transaction processing.

Travel Partners

Travel agents, group organizers, and partners involved in your arrangements.

Legal Authorities

Law enforcement, courts, and regulatory bodies when required by law.

Business Partners

Investors, transferees, and partners in business transactions.

Professional Advisors

Accountants, auditors, lawyers, and other professional advisors.

With Your Consent

Any other parties at your explicit consent or direction.

Communications

Direct Marketing

From time to time, we would like to use your name, email address, and other relevant contact information to send you information that we think may be of interest to you, including about our farm activities, products and services, events, offers and promotions, but we can only do so with your consent.

You may choose not to receive marketing communications or opt-out from receiving marketing communications at any time, free of charge, by following the unsubscribe instructions contained in the marketing communications or contacting us at calaia.ph@gmail.com.

Data Management

Retention of Personal Data

To the extent required or permitted by law, we take reasonable steps to delete, destroy, or de-identify personal data in a secure manner when retention is no longer necessary for legal or business purposes for which it was collected. In any event, we do not retain your personal data for longer than six (6) years, subject to local laws and regulations.

Protection

Commitment to Data Security

We have in place reasonable technical and organisational measures to prevent unauthorised or accidental access, processing, erasure, loss or use of your personal data and to keep your personal data confidential. These measures are subject to ongoing review and monitoring.

We cannot guarantee that our Site will function faultless and without any interruptions.

Important

Children and Minors

Except where required by local laws, we do not knowingly collect personal data from minors. If you are a minor, you may only use our Site and services with the permission of your parent or guardian.

If you are in the Philippines, our online services are not directed at children under the age of 18. If you believe we have collected information about a child under the age of 18, please contact us so that we may take appropriate steps to delete such information.

Notice

Third Party Sites

The Site may contain links to other websites, apps, content, services or resources on the internet which are operated by third parties. If you access other websites using the links provided, please be aware they may have their own privacy policy, and we do not accept any responsibility or liability for these policies or for any personal data which may be collected through these sites. Please check these policies before you submit any personal information to these sites.

Rights

Your Data Protection Rights

Subject to applicable law, you have several rights regarding your personal data. We are committed to respecting and protecting these rights.

Access

Request access to your personal data we hold

Rectification

Request correction of inaccurate or incomplete data

Erasure

Request deletion of your personal data

Restriction

Request limitation on data processing

Portability

Request transfer of your data

Withdraw Consent

Withdraw consent for marketing

How to Exercise Your Rights

To exercise any of these rights or for questions about how we handle your personal data, please contact us:

calaia.ph@gmail.com

Address

Purok 3, Brgy. Bisaya, Calaca, Batangas, Philippines 4212

Updates

Changes to the Privacy Policy

We may modify this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted to the Site so that you are always informed of the way we collect and use your personal data. Updated versions of this Privacy Policy will include the date of the revision at the end of this Privacy Policy so that you are able to check when the Privacy Policy was last amended.

Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Privacy Policy then in effect.

Support

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: